Cancellation Policy

Last Updated: July 2, 2026

This Cancellation Policy outlines the procedures and terms for canceling your subscription to the SlonAxis platform.

1. How to Cancel

You may cancel your SlonAxis subscription at any time. To cancel:

Log in to your SlonAxis administrative account.
Navigate to the Billing or Subscription section in the settings.
Select the option to Cancel Subscription and follow the on-screen instructions.
Alternatively, you can send a written cancellation request from your registered email address to support@slonaxis.com.

2. Effect of Cancellation

End of Billing Cycle: When you cancel your subscription, the cancellation will take effect at the end of your current paid billing cycle. You will continue to have full access to the Services until that date. No Prorated Refunds: We do not provide prorated refunds for the remaining days in your current billing cycle. (Please see our Refund Policy for more details).

3. Data Retention and Export

Data Access Post-Cancellation: Once your subscription ends, your account will be downgraded or suspended. You will lose access to premium features, including the ability to add new data or process transactions. Data Export: We strongly recommend that you export your customer lists, inventory records, and financial reports before your subscription period expires. Data Deletion: SlonAxis retains your business data for a limited period after cancellation to allow for easy account reactivation. After this retention period, your data may be permanently deleted from our servers in accordance with our Privacy Policy. If you require immediate data deletion upon cancellation, please contact our support team.

4. SlonAxis’s Right to Cancel

We reserve the right to suspend or cancel your account and access to the Services immediately if:

You violate our Terms of Service.
You fail to pay your subscription fees on time.
Your use of the platform poses a security risk or legal liability to SlonAxis or its users.

5. Contact Us

If you need assistance with canceling your account or have questions about this policy, please contact us at support@slonaxis.com.